Product selection does not replace site assessment. Ask the qualified installer to review the substrate, moisture conditions, heating system where relevant and the selected manufacturer’s instructions. Keep these questions open until the responsible party confirms them; do not turn a buying checklist into installation approval.
| Record | What to make explicit |
|---|---|
| Product documents | Keep the exact model specification and current manufacturer instructions with the order. |
| Site review | Ask the installer to record required substrate and moisture checks; no generic waiting period is prescribed here. |
| Packing | Match carton labels, quantities and product codes to the packing list; record protective packing scope. |
| Receiving | Agree who checks deliveries, records damage and contacts the supplier within the applicable terms. |
| Care | Obtain product-specific care information and keep spare boards identified for later use. |
Take this into your next conversation.
- Get installer questions answered in writing.
- Keep model and carton references linked.
- Record receipt before discarding packaging.
- Do not promise suitability without review.